Living with Birds Warranties & Returns

Warranties & Returns

We want all our customers to be delighted. If you’re ever dissatisfied with a product you’ve purchased from us, we want to put things right – promptly and to your satisfaction. And naturally we’ll honour any applicable warranties as well as your full consumer rights.

Get in touch by sending us a message, emailing us at or calling our free Careline on 0800 072 0130 during office hours (international +44 1227 714314, calls chargeable).

We'll always keep you feeding, whatever happens and whether your feeder's under guarantee or not. Call our free Careline on 0800 072 0130 or email for help with repairs or spares. Parts are always inexpensive - and they're free if you're under warranty but for the cost of postage and packing.

When you purchase a feeder, you can register it with the links below. This allows us to help you and give you the best possible customer service whenever you contact us.

If you have purchased a Jacobi Jayne feeder, you can register it here.

If you have purchased a Squirrel Buster feeder, you can register it here.

With everything you buy from Living with Birds, if you change your mind, you're welcome to return it. And take your time - in fact you can take up to 45 days from the day it arrives. We only ask that it comes back to us in 'as new' condition.

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