Cookies & Privacy
This website is owned and operated by Jacobi Jayne & Company. By creating a customer account and shopping through this website, you’re agreeing to our conditions of use and Internet privacy policies.
By visiting our website you agree to our use of ‘cookies’. Stored on your computer or mobile device, cookies are small electronic ‘identification tags’ that help us give you a smoother, more useful web browsing experience. If your internet browser settings are adjusted to accept cookies, we use them to identify when you’re signed in and keep track of items stored in your shopping basket. Most internet browsers will tell you how to get alerts when you receive new cookies – and disable or delete them altogether if you prefer.
Privacy of your data
Your data is your data. We don’t share any personal information – including your name, email address, contact details or shopping preferences – with advertisers, marketing organisations or other web sites.
Here’s how we may use your data to keep in touch with you:
- From time to time we’ll post you a copy of our colour catalogue, Living with Birds.
- We’ll send you occasional information about new products and offers such as free delivery weekends.
- We’ll only ever phone you if we’ve got a query about processing or delivering your order.
Please get in touch if you’d prefer not to be contacted via any of these methods. We’re always happy to help.
A word about credit and debit cards
We never store your card details. When you enter them at our website, you are actually entering them via Secure Trading, an exceptionally reliable and secure payment gateway which encrypts the information and ensures it cannot be read by anyone else.
We’ll keep you informed
We won’t do anything without telling you. If these terms of business change for any reason in the future, we’ll contact you directly by email in advance, explaining what’s changing and why.
We’re looking out for you
Our reputation’s built on trust, and we genuinely want to be fair, open and transparent in all our dealings with our customers. If there’s anything else that you need to know about shopping with Jacobi Jayne, get in touch and we’ll do our best to help.